Mrs Fulcher, Kirby
"We are very happy with the service provided by Mr Sly and staff at Micro Technology. Everything was clearly explained from the very first appointment and the ongoing support has been super. Mr Sly fitted my son, who is partially sighted, with hearing aids in September last year. His needs were clearly taken into account and everything was thoroughly explained. After a few months, we had some problems with the batteries for the hearing aids but this was dealt with promptly and replacements were sent to us without quibble. We are more than happy with the service provided."
Mr Jackson, Clacton
"Every time I have had an appointment, I have been given all the information I need. The aftercare has been wonderful and I have been supplied with a great set of hearing aids which I am wearing all of the time. Everything has been brilliant!"
Mr Pettitt, Colchester
"My Mum chose to have digital hearing aids and following excellent service from Mr Sly regarding ear wax in Earls Colne, we decided to use his company.
Mr Sly offers home service which proved invaluable. He is prompt, on time and precise. The hearing aid solution offered included some Blue tooth equipment in order for my mum to talk more easily with my Dad.
The hearing aids and Bluetooth set were offered to my mum on a no quibble 3 month trial. During the 3 months, the Bluetooth system didn't meet their needs and the items were refunded, as promised, promptly.
Mr Sly visited on several occasions to ensure the hearing aids were working to my Mum's liking. He adjusted them and basically offered exceptional customer service.
I have had to call his office on a few occasions to organise visits and with other enquiries, each time I called, the service was superb - very rare these days, but this company goes the extra mile. Well done all, keep it up."